WeCom Help Desk

Failed to register WeCom?
Don't know what to do when encountering problems?
Can't find the official customer service?

Here's a step-by-step guide to help you find the official customer service of Tencent WeCom!

Step 1: Open your WeChat app.
Step 2: Search for the official WeChat account of "企业微信" (WeCom) and follow it.
Step 3: Select “发消息.”
Step 4: Find the third menu item in the menu bar labeled 【找我们】.
Step 5: Click 【找我们】 and select 【联系客服】 to enter the interface for communicating with customer service.

That's it! Did you manage to follow?